Welcome to Glow Union (accessible at https://glow-union.com/), a digital beauty marketplace designed to connect beauty influencers, content creators, and beauty enthusiasts in a collaborative and engaging environment. The platform enables users to discover, share, and participate in beauty-related content, campaigns, and opportunities within a growing global community.
Glow Union is owned and operated by DELTARA LTD, a company registered in England and Wales under company number 17144041, with its registered office at 29, 5 Brayford Square, London, England, E1 0SG (referred to as “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of the Glow Union platform, including all services, features, content, and interactions made available through it. By accessing, registering, or using the platform, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must not use the platform.
These Terms are intended to establish clear rules, rights, and responsibilities for all users, including influencers and community members, and to ensure a safe, transparent, and compliant environment for all participants.
We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Continued use of the platform following any updates constitutes acceptance of the revised Terms.
Terms and Conditions
Please read these Terms and Conditions (the “Terms”) carefully before accessing, using or obtaining any materials, information, products or services through the Website. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms to make sure that they contain all that you want and nothing that you are not happy with or do not accept. If you do not accept all of these Terms and any other additional terms, conditions, and policies that may be referenced here and/or available by hyperlink at the Website, then you may not use the Website or our Services.
By accessing, using our Website, Services or Content you agree to be bound by these Terms, our Privacy Policy, Cookie Policy and any other additional terms, conditions, and policies that may be referenced here and/or available by hyperlink at the Website (collectively the “Terms and Conditions”), which shall collectively constitute a binding contract between you (referred to as "you" or the "user") and DELTARA LTD, a company registered in England and Wales under company number 17144041, with its registered office at 29, 5 Brayford Square, London, England, E1 0SG (referred to as "we," "us," or the "Company").
The Terms and Conditions shall apply to all users of the Website, Services or Content, including without limitation users who are browsers, customers, suppliers of the company, representatives of other legal entities etc.
1. Terms and Definitions:
For the purposes of these Terms the following terms shall have the following meaning:
“Website” refers to our Website, Content and Services represented at the Website;
“Business Days” refers to a day (other than Saturday, Sunday or public holiday) when banks and governmental authorities in England are open for business at the same day;
“User Account” refers to the personal account created by a user on our Website to access and utilize its features and resources;
“Content” refers to any materials, including text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and more, that are included or available on the Website;
“Intellectual Property” refers to any intellectual property rights, including but not limited to copyrights, trademarks, patents, trade secrets, or any other proprietary rights;
“Article” means any written content, post, or informational material relating to topics within the beauty industry, including but not limited to skincare, cosmetics, haircare, wellness, and related subjects, created and submitted by a beauty enthusiast or user. Each Article is subject to review, editing, and approval by Glow Union prior to publication and may be modified to ensure quality, accuracy, and compliance with applicable guidelines and policies. Once approved, the Article is published on the platform and made available to other users.
“Credits” means a non-monetary, internal virtual unit issued by Glow Union that may be allocated to or purchased by users for use exclusively within the platform. Credits can be used to access and read Articles and other designated content or features. Credits do not constitute real currency, electronic money, or any form of financial instrument, have no monetary value, are non-transferable, non-refundable (except where required by law), and cannot be redeemed for cash or used outside the platform.
“Privacy Policy” refers to the document that outlines how we collect, use, and protect the personal information of our users, which can be found on our Website.
2. Modifications:
Please note that we may modify or amend Terms and Conditions for any reason at any time by posting a new version on the Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of the Website following the posting of modified Terms and Conditions will be subject to the Terms and Conditions in effect at the time of your use. Please review the Terms and Conditions periodically for changes. If you object to any provision of the Terms and Conditions or any subsequent modifications to the Terms and Conditions or become dissatisfied with the Website in any way, your only recourse is to immediately terminate use of the Website.
The Company retains the right to occasionally modify, suspend, or cease this Website, Services and/or its Content without prior notice, at its sole discretion. We retain the right to adjust, suspend, or discontinue any part of our Website at our discretion. We bear no responsibility for any losses or damages resulting from such alterations.
3. Data Protection:
We process personal data in accordance with applicable data protection laws, including the UK GDPR. For more information on how we collect and use personal data, please refer to our Privacy Policy available on our Website.
4. User Eligibility:
To use our Website, you must be at least 18 years old and legally capable of entering into a binding contract to use this Website and purchase our Products. By using our Website, you represent and warrant that you meet the eligibility requirements.
5. User Account:
To access certain features of our Website, you may need to create a User Account by signing up at the Website. You are responsible for maintaining the confidentiality of your User Account information and fully responsible for all activities that occur under your User Account. You agree to notify us immediately of any unauthorized use or suspected breach of security.
The User Account creation process may involve providing certain personal information, such as your full name, email address, phone number, password and other information indicated in the relevant form as compulsory. You must ensure that the information provided during registration is accurate, complete, and up to date.
You further acknowledge that providing false, misleading, or fraudulent information may result in the termination of your User Account and/or the restriction of access to our Website.
We reserve the right, at our sole discretion, to terminate or suspend your User Account or restrict your access to our Website without prior notice if we have reasonable grounds to believe that you have violated any provision of these Terms or engaged in unauthorized or fraudulent activities.
6. Payment and Delivery Policy:
PricingThe price for accessing Articles on the Website is displayed in Credits, the platform’s internal virtual currency. To access paid Articles, users must first top up their account balance by purchasing Credits through the available payment methods.
Credit ValueFor internal accounting purposes only, one (1) Credit is notionally equivalent to one (1) euro (EUR). This conversion rate is used solely for displaying, calculating, and processing transactions within the platform.
However, Credits do not constitute currency, electronic money, or any financial instrument. They have no independent monetary value outside the platform and cannot be exchanged, redeemed, or withdrawn for fiat currency or any other form of value outside the Services, except where required by applicable law. The Company reserves the right to modify the internal valuation or exchange reference of Credits at any time at its sole discretion, provided that such changes will not affect Credits already purchased or held by users prior to the change taking effect.
All prices for Articles are clearly indicated on the Website in Credits at the time of access. The applicable exchange rate between Credits and fiat currencies (including EUR, USD, GBP, and PLN) is displayed during the checkout process prior to completing any purchase.
We reserve the right to modify Article pricing and/or Credit rates at our sole discretion at any time. Where reasonably practicable, users will be notified of any material changes in advance. Any changes will not affect purchases already completed prior to such changes taking effect.
Payment Methods: We accept credit cards and debit VISA, Mastercard cards or other payment methods which may be available on the Website. You are responsible for providing accurate and valid payment information. By providing payment details, you represent and warrant that you are authorized to use the chosen payment method.
Refunds and Cancellations Due to the nature of digital content, purchases of Credits and access to Articles are generally non-refundable once the digital content has been supplied or access has been granted. In accordance with applicable consumer protection laws, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, users acknowledge that by purchasing Credits and accessing digital content, they may lose their statutory right to cancel once performance has begun with their prior express consent and acknowledgment.
However, where Credits have been purchased but remain unused, users may be eligible for a refund within the applicable statutory withdrawal period, provided that no digital content has been accessed using those Credits. Such refund requests will be assessed in accordance with applicable law, including the Consumer Rights Act 2015, which requires digital content to be as described, of satisfactory quality, and fit for purpose.
Nothing in these Terms limits or excludes any rights you may have under applicable consumer protection laws, including your statutory rights.
Cross-border Customers: If our Products are offered to customers outside the United Kingdom, additional consumer protection laws may apply depending on the Customer’s location.
To exercise the right of cancellation, you must inform us via [email protected].
Subject to applicable laws or these Terms, the refund shall be made without undue delay and in any event not later than 14 days from the day on which we accept your claim for cancellation or you become eligible for cancellation in accordance with applicable law. To the extent permitted by law, we may extend the mentioned period for refund to up to 1 month depending on your payment provider. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly instructed us otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Taxes and Fees: The prices for Products on our Website may be subject to applicable taxes, duties, or fees imposed by governmental authorities. You are solely responsible for any such taxes or fees associated with your use of the Website.
Third-Party Payment Processors: We may utilize third-party payment processors to handle payment transactions. The use of third-party payment processors is subject to their terms and conditions, and we are not responsible for any actions, errors, or omissions by such third parties.
Purchase and Delivery: Upon successful completion of payment, purchased Credits will be credited to your user account without undue delay and, in most cases, immediately. Once Credits are used to access an Article, access to such Article will be granted instantly or as soon as technically feasible. In the event of any delay, technical issue, or failure to receive Credits or access purchased Articles, users should promptly contact our customer support team. We will use reasonable efforts to investigate and resolve such issues within a reasonable timeframe.
7. Intellectual Property Rights:
All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to the Website, its Services, design, source code, and any content contained within them (excluding user-generated content) are owned by or licensed to us. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written consent. The Company owns or holds licenses to all intellectual property rights associated with this website, its Services, design, source code, and any content contained within them. This includes but is not limited to text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and more.
The Company respects the intellectual property rights of others and expects its users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at [email protected] with the following information:
• description of the copyrighted work that you claim has been infringed;
• description of where the material that you claim is infringing is located on the Website;
• your contact information, including your name, address, telephone number, and email address;
• statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
The Company undertakes to remove any content or materials on its Website that infringe upon the intellectual property rights of others.
9. Prohibited Conduct:
When using the Services, you agree to comply with these Terms and all applicable laws and regulations. You must not:
- use the Services if you are not legally capable of entering into a binding agreement;
- copy, reproduce, distribute, or create derivative works from any content on the platform (including Articles and influencer content) without authorization;
- use the platform for unauthorized commercial purposes, including unsolicited advertising, promotions, or spam;
- misuse the platform’s purpose as a beauty marketplace by posting irrelevant, misleading, or non-beauty-related content;
- impersonate any person, influencer, brand, or entity, or misrepresent your affiliation with them;
- access or use another user’s account without permission;
- interfere with, disrupt, or attempt to gain unauthorized access to the platform, its systems, or user accounts;
- use automated tools (such as bots or scrapers) to extract data or interact with the platform without permission;
- upload or share content that is unlawful, defamatory, infringing, misleading, or harmful, including false beauty claims, undisclosed advertising, or content that violates applicable advertising standards;
- provide professional, medical, or dermatological advice unless you are properly qualified and authorized to do so, and clearly disclose such qualifications;
- engage in any activity that undermines the integrity of reviews, ratings, campaigns, or influencer collaborations (including fake engagement or misleading promotions);
- use Credits, Articles, or any platform features in a manner that circumvents intended usage or creates unfair advantage;
- violate any applicable laws, regulations, or third-party rights.
We reserve the right to remove or disable your access to the Services, at our discretion, with or without prior notice, for violating these Terms.
Please note that if your usage is continually excessive, unfair, affects other users' enjoyment of our Services, or is not consistent with the usage we would typically expect on your current package, we reserve the right to suspend or terminate your ability to access the Services.
10. Privacy:
We are committed to protecting your privacy and handling your personal data in accordance with our Privacy Policy. By using our Website, you acknowledge that you have read and understood our Privacy Policy and that your personal data will be processed in accordance with it.
11. Disclaimer of Warranties
The Website and all information, content, products, and services provided by the Company are made available on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, the Company makes no representations or warranties of any kind, whether express or implied, regarding the operation, availability, or functionality of the Website, or the accuracy, completeness, or reliability of any content or services provided. This includes, without limitation, any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.
Your use of the Website and services is at your own risk. The Company does not warrant that the Website, its servers, or any communications sent from it are free from viruses or other harmful components.
The Company shall not be responsible for any delay, interruption, or failure to perform resulting from causes beyond its reasonable control.
The Company does not endorse and is not responsible for any opinions, advice, or statements made on or through the Website by third parties.
The Company is not affiliated with, endorsed by, or officially connected to OpenAI or any other third-party rights holders.
Nothing in these Terms shall exclude or limit any rights you may have as a consumer under applicable law, including your statutory rights under the Consumer Rights Act 2015.
12. Limitation of Liability:
To the fullest extent permitted by applicable law, in no event will the Company, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any user for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Company has been advised as to the possibility of such damages or could have foreseen such damages.
The Company shall not be held liable to the user regarding the use of the Website, its Website, software, services, hyperlinks, or materials contained in or accessed through the Website. This includes, without limitation, any damages resulting from the user's reliance on any information obtained from the Company, as well as damages arising from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance. Such damages may occur irrespective of whether they result from acts of God, communication failures, theft, destruction, fraud, or unauthorized access to the Company's records, programs, platforms, or services.
13. Third Party Links:
We may post links to third party websites on the Website that are not owned or operated by us. Please be aware that we are not responsible or liable for any content, advertising, products, or other materials on or available from third party websites or for any privacy or other practices of the third parties operating those websites
14. Indemnification:
You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our Website or violation of these Terms.
15. Term and Termination
(a) Term. These Terms shall be effective as of the date of Acceptance (as defined above in the preamble) and remain in full force and effect while you use the Service, unless terminated earlier in accordance with the Terms.
(b) Termination by you. If you want to terminate the Terms, you may do so by closing your User Account and ceasing to use the Service.
(c) Termination by us. We reserve the right to terminate or suspend your User Account or access to any or all of the Services at any time and for any reason. Where required by law we will provide you with prior reasonable notice. It is within our sole discretion and determination to terminate your User Account for what we deem to be a violation or breach of Terms and Conditions or applicable laws.
(d) Effect of Termination. In the event that we terminate or suspend your Account, you will have no further access to your Account or any information or functionality associated with it. As stated above, you will not be entitled to any refunds for any Products acquired during your use of the Service. Termination of any feature of the Service includes removal of access to such feature. Termination of the Service includes deletion of your password and all related information, files, and Content associated with or inside your User Account (or any part thereof). To the fullest extent permitted by law, the Company will not have any liability whatsoever to you for any suspension or termination, including for deletion of your Content.
16. Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in England.
17. Out-of-Court Dispute Resolution
Where possible, disputes between the Company and users should first be resolved amicably through direct communication.
If a dispute cannot be resolved in this way, users may have access to alternative dispute resolution (ADR) mechanisms. For users within the European Economic Area, the European Commission’s Online Dispute Resolution (ODR) platform (http://ec.europa.eu/consumers/odr) may be used to facilitate the resolution of disputes.
Users located outside the European Economic Area may seek resolution through applicable local consumer dispute resolution bodies or other recognized ADR services in their jurisdiction.
Nothing in this clause limits the right of either party to bring proceedings before a competent court of law where appropriate.
18. Severability:
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Headings
The headings in these Terms are inserted for convenience of reference only and do not affect the interpretation of these Terms.
20. Force Majeure
The Company shall not be liable for any event beyond that party’s reasonable control, such as a war, pandemic, natural disaster, government order or regulation, explosion, fire, strike, act of God, or other force majeure event.
21. Complaints
If you have any complaints regarding our products or services, please contact us at [email protected] and we will review your complaint and respond in a timely and fair manner.
22. Entire Agreement:
These Terms, along with our Privacy Policy, Cookie Policy, constitute the entire agreement between you and us regarding your use of our Website and supersede any prior agreements or understandings.
If you have any questions or concerns regarding these Terms, please contact us at [email protected].
Last updated: 10.04.2026
